Editing Your Email Notifications and Preferences

Document created by hausmus Employee on Mar 9, 2016Last modified by hausmus Employee on May 22, 2018
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As a member of the community and based on your level of activity, you may receive digests summarizing what's happening in the community and emails alerting you to activity on content and places you've created, participated on or have selected to follow. Editing your preferences allows you to choose what content you receive email notifications about and how you view the content with which you interact.


To view or change your preferences:

  1. Click on the dropdown next to your name or avatar in the upper right corner.
  2. Select Preferences from the Personal menu.
  3. Decide which streams you wish to get email notifications about when new activity happens in them.  Below is a summary of each option, the default setting and our recommendations on the setting.
  4. Turn on or off the email and when applicable, select the frequency you'd like to receive notifications.
  5. Click the Save button to update your email preferences.



Inbox NotificationDescriptionDefault SettingRecommended Setting
Inbox: ActivityUpdates on content you create or participate inEmail > All Activity

Email > All Activity


If you ask a question, you'll receive responses to your questions, including the answer, via email.

Inbox: Direct social actionsPersonal @mentions, shares and messages directed at youEmailEmail
Inbox: AlertsNotifications about things like tasks, followers, and endorsementsEmail
FollowingNotifications on the people, places and content you followEmail > All ActivityEmail > Once-a-week summary
News DigestTop and trending community newsEmail > Once-a-week summaryEmail > Once-a-week summary


If you choose to create custom streams or are assigned to a Ciena Community stream, you'll also see these as options too.


Other preference settings that you can configure are:

  1. Choosing how you want responses and comments to appear by updating the Discussion View Style and Comment View Style. The default is Threaded.
  2. The Language, Locale, and Time Zone drop down menus are likely preset for your community. Choose a different option from the drop-down menus to change those preferences.   By default your computer will determine your language and will display as a series of dashes.
  3. If you assign tags to your content frequently, click the Quick Tagging Mode check box to keep the Add/Update Tags field open by default.
  4. Click the Save button to return to your profile page.


If you'd like to change your email preferences for emails you receive from Ciena outside of the community, please go to the Ciena Email Preference Center

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