Shout out to People, Places and Content

Document created by hausmus Employee on Mar 10, 2016
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Using @mention, you can alert people and places that you're talking about them.


When you create or comment on content in your community, you have the ability to mention a person, place, document, or other piece of content. This is a way to give a shout out to someone or something to catch their attention.


This notifies any person mentioned after the @ that you are talking about him or her, while members or followers of a group you mention will see an @mention in their Following stream. When someone is @mentioned in a piece of content, a status update, or elsewhere, a notification of the activity flows into their Inbox.


In the Ciena Community, @mentioning doubles as a link picker in content or in status updates. For example, you can add links to a document or place by typing some of the words in the title after typing @. You can even use both formats in the same piece of content.


To @mention:

  1. Type the "@" symbol (or click the "@ Mention" link if it is available). A search dialog opens and suggests possible matches. To narrow matches, use an underscore (_) as a space. For example, @Marc_C would match the Marcs whose last name begins with "C." Your picker will include documents, discussions, and places as well as people. Keep typing to narrow the choices further. You can also scroll through the list of people, places, and content suggested for you.
  2. Select the correct match from the list. The new link shows up in your content.