The Ciena Community Rewards program recognizes the generous contributions made by members like you through a combination of points, badges, levels and much more.
As you contribute to the community, you earn points and badges for each action, or group of actions, completed. There are several ways to earn and track points and badges and in this guide we’ll provide an over of each: Actions, Missions, Questions and Levels.
Select the option below to learn more and start earning your Ciena Community Rewards!
Points are rewarded for completing specific actions in the community, such as asking a question, sharing a tip or trick, answering a question, connecting with a peer or having your reply marked as correct answer. Here is a list of all of the actions you can complete today to begin earning points.
Select the FAQ for additional information and instructions on completing the action.
|Upload a profile photo||10||Uploading a Profile Picture & Choosing an Avatar|
|Follow your forum||3|
|Like a piece of content, comment or reply||1||How to Like and Rate Content|
|Answer or share feedback on a piece of content with a comment or reply||5||How to Answer a Question|
|Create a piece of content - ask a question or start a discussion to share your tips and tricks||5|
|Tag your new content before posting it||3||Using Tags|
|Connect with another member through follow||2||Connecting to Other Members|
|Download a file||2|
|Bookmark a resourceful question, discussion or document||2||Bookmark Important Content|
|Mark a piece of content, comment or reply as helpful||10||Receive an answer to your question? Mark it as Correct or Helpful|
|Mark a question comment as correct||15||Receive an answer to your question? Mark it as Correct or Helpful|
|Another member connected with you through follow||5||Connecting to Other Members|
|Your content has been bookmarked||5||Bookmark Important Content|
|A comment was posted to your content||5||How to Answer a Question|
|Your comment to a question was marked as correct||20||Receive an answer to your question? Mark it as Correct or Helpful|
|Your content was marked as helpful||15||Receive an answer to your question? Mark it as Correct or Helpful|
|A file of yours was downloaded||5|
|Your content was liked||5||How to Like and Rate Content|
|Your content has been shared||2|
|Your profile or content was viewed||1|
Missions are the patterns of activity that show off your community expertise and allow you to level up in a specific area. Each time you complete all actions in a mission, you move up to the next level of that mission.
A summary of missions, the related actions you need to complete and the total points you need to earn for each mission to level up and have a chance to earn an expert badge. Good luck!
|Mission||Actions||Points Required to Level Up|
As you complete the above missions, if you’re the in the top five for leveling up on that mission, you’ll also earn the following expert badges. Expert badges are awarded at the end of every 30 day cycle in the community.
Quests are related to missions because they can include more than one action, but you don’t level up. Once you complete all of the actions in a quest, it is complete and you earn the points and badges. They’re badges of honor for successfully completing a quest. Discover what Quests are available in the community today below and start completing actions to earn points and badges to proudly display on your profile.
Ready. Set. Go
As you earn points and badge, you’ll progress up the Ciena Community Leaderboard which consists of ten levels. Contribute to the community by asking, sharing, developing and connecting with peers to move up the data rate units and be handsomely rewarded with points, badges and swag!
|Badge||Level||Points to Achieve|
Reach the MiB/s (10th) level of the leadboard and be rewarded official Ciena Community swag. Our first item is a Ciena Community Laptop Sleeve to transfer your computer in style and securely... and of course, show off your leaderboard status.*
Have questions on Ciena Community Rewards? Ask in a comment below or in About the Ciena Community.
We'd also love to hear your ideas on evolving the program, so don't hesitate to share them too.
Start contributing to earn rewards!
* Employees of Ciena Corporation, and any of its affiliates, subsidiaries, advertising or promotional agencies are ineligible for the Ciena Community Rewards Leaderboard prize, as well as the immediate family (spouse, parents, siblings, and children) and household members of each employee are not eligible.