Ciena Community Rewards: A Guide to Actions, Missions, Quests and Levels

Document created by hausmus Employee on Mar 31, 2016Last modified by hausmus Employee on Jan 19, 2017
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The Ciena Community Rewards program recognizes the generous contributions made by members like you through a combination of points, badges, levels and much more.

 

As you contribute to the community, you earn points and badges for each action, or group of actions, completed. There are several ways to earn and track points and badges and in this guide we’ll provide an over of each: Actions, Missions, Questions and Levels.

 

Select the option below to learn more and start earning your Ciena Community Rewards!

 

 

Actions

Points are rewarded for completing specific actions in the community, such as asking a question, sharing a tip or trick, answering a question, connecting with a peer or having your reply marked as correct answer. Here is a list of all of the actions you can complete today to begin earning points.

 

Select the FAQ for additional information and instructions on completing the action.

 

ActionPointsFAQ
Upload a profile photo10Uploading or Choosing an Avatar
Follow your forum3

Start Following People, Forums and Content

Browse all Forums

Like a piece of content, comment or reply1How to Like and Rate Content
Answer or share feedback on a piece of content with a comment or reply5How to Answer a Question
Create a piece of content - ask a question or start a discussion to share your tips and tricks5

How to Ask a Question

Share Your Knowledge and Expertise

Tag your new content before posting it3Using Tags
Connect with another member through follow2Connecting to Other Members
Download a file2
Bookmark a resourceful question, discussion or document2Bookmark Important Content
Mark a piece of content, comment or reply as helpful10Receive an answer to your question? Mark it as Correct or Helpful
Mark a question comment as correct15Receive an answer to your question? Mark it as Correct or Helpful
Another member connected with you through follow5Connecting to Other Members
Your content has been bookmarked5Bookmark Important Content
A comment was posted to your content5How to Answer a Question
Your comment to a question was marked as correct20Receive an answer to your question? Mark it as Correct or Helpful
Your content was marked as helpful15Receive an answer to your question? Mark it as Correct or Helpful
A file of yours was downloaded5
Your content was liked5How to Like and Rate Content
Your content has been shared2
Your profile or content was viewed1

 

Missions

Missions are the patterns of activity that show off your community expertise and allow you to level up in a specific area. Each time you complete all actions in a mission, you move up to the next level of that mission.

 

A summary of missions, the related actions you need to complete and the total points you need to earn for each mission to level up and have a chance to earn an expert badge. Good luck!

 

MissionActionsPoints Required to Level Up

Badges-Validator.jpg

Validator

  • Mark a question comment as correct
  • Mark a piece of content, comment or reply as helpful
25

Badges-Helper.jpg

Helper

  • Your content was marked as helpful
  • Answer or share feedback on a piece of content with a comment or reply
35

Badges-Correct.jpg

Correct

  • Your comment to a question was marked as correct
75

Badges-Author.jpgAuthor

  • Ask a question or start a discussion to share your tips and tricks
  • Add tags to your question or discussion
25

Badges-Connect.jpg

Connector

  • Connect with another member through follow
10

Badges-Respond.jpg

Responder

  • Answer or share feedback on a piece of content with a comment or reply
20

Badges-Curator.jpg

Curator

  • Bookmark a resourceful question, discussion or document
  • Mark a piece of content or reply as helpful
25

Badges-Virality.jpg

Trendsetter

  • A file of yours was downloaded
  • Your profile or conent was viewed
  • A comment was posted to your content
  • Your content was shared
10

Badges-Influence.jpg

Influencer

  • Another member connected with you through follow
  • Your content received a like
  • Your content was bookmarked
15

 

As you complete the above missions, if you’re the in the top five for leveling up on that mission, you’ll also earn the following expert badges. Expert badges are awarded at the end of every 30 day cycle in the community.

 

Expert BadgeMissions

Badges-Value.jpg

Value

  • Trendsetter
  • Influencer

Badges-Engagement.jpg

Engagement

  • Connector
  • Responder

Badges-Support.jpg

Support

  • Helper
  • Correct

Badges-Innovation.jpg

Innovation

  • Validator

Badges-Knowledge.jpg

Knowledge

  • Author
  • Curator

 

Quests

Quests are related to missions because they can include more than one action, but you don’t level up. Once you complete all of the actions in a quest, it is complete and you earn the points and badges. They’re badges of honor for successfully completing a quest. Discover what Quests are available in the community today below and start completing actions to earn points and badges to proudly display on your profile.

 

QuestActionsPoints

 

Badges-Ready-Set-Go.jpg

Ready. Set. Go

  • Upload profile photo ( FAQ)
  • View the community Rules of Engagement
  • Like a piece of content, comment or reply ( FAQ)
  • Introduce yourself to the community
  • Answer or share feedback on a piece of content with a comment or reply in your forum (FAQ)
  • Create a piece of content - ask a question or start a discussion to share your tips and tricks in your forum (FAQ)
100

Badges-Founding-Member.jpg

Founding Member

  • Joined the community by June 30, 2016 (Learn More)
200

2017 Networks and Tech Predictions

217

 

Levels

As you earn points and badge, you’ll progress up the Ciena Community Leaderboard which consists of ten levels. Contribute to the community by asking, sharing, developing and connecting with peers to move up the data rate units and be handsomely rewarded with points, badges and swag!

 

BadgeLevelPoints to Achieve
Levels-1.jpgbits/S0
Levels-2.jpgB/S25
Levels-3.jpgkbit/s100
Levels-4.jpgKibit/s500
Levels-5.jpgkB/s1000
Levels-6.jpgKiB/s2500
Levels-7.jpgMbit/s5000
Levels-8.jpgMibit/s7500
Levels-9.jpgMB/s10000
Levels-10.jpgMiB/s15000

 

Leaderboard Challenge

Reach the MiB/s (10th) level of the leadboard and be rewarded official Ciena Community swag. Our first item is a Ciena Community Laptop Sleeve to transfer your computer in style and securely... and of course, show off your leaderboard status.*

 

 

Have questions on Ciena Community Rewards? Ask in a comment below or in About the Ciena Community.

 

We'd also love to hear your ideas on evolving the program, so don't hesitate to share them too.

 

Start contributing to earn rewards!

 

 

* Employees of Ciena Corporation, and any of its affiliates, subsidiaries, advertising or promotional agencies are ineligible for the Ciena Community Rewards Leaderboard prize, as well as the immediate family (spouse, parents, siblings, and children) and household members of each employee are not eligible.

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