I've created quite a few login profiles in Login Manager - Site Manager on one PC (for 6500 NEs), now I need to use Site Manager on another PC, how to copy/export the login profiles from old PC to the new PC? Thanks.
The following steps can be followed in order to export/migrate the LoginProfiles running on one PC to another, where it has been created:
Try it out and let us know if you have questions. Hope this helps!
Thanks Helen. Just tried, it works like a charm.
Great to hear Junshan! Thanks for letting me know
I have been using this method to keep the login profiles updated for several users on a Citrix server. I keep a master copy of the LoginProfiles.smr files on a central server, and use an FTP client to transfer it to the /Users/<Citrix_username>/.ciena_desktop/sitemanager/PROFILES/SM directory for each of the users whenever changes are made. However, the Site Manager software on the Citrix server was recently upgraded to Release 11.2 (was previously 10.1), and for some reason when I open the Login Manager in the new Site Manager it no longer loads the LoginProfiles.smr file from that directory.
I created a test profile from within the new Site Manager, but it is not saving it to the same directory as before (C:/Users/<username>/.ciena_desktop/sitemanager/PROFILES/SM), and thus I am unable to transfer the master LoginProfiles.smr file to each user. I know it is saving the profile information somewhere, as I am able to load the new test profile after closing and re-opening Site Manager. Unfortunately, I do not have access to the full Citrix desktop file system, so I am unable to search for the LoginProfiles.smr file on the remote system. I also tried installing Site Manager Release 11.2 on my PC to see if it was an issue with SM Release 11.2, but it loaded my previous login profile from the same directory as before and the test changes that I made to it were updated in the LoginProfiles.smr file in the same directory.
I have tried searching for documentation on Site Manager Login Profiles, but have found very little information. It seems that there are no settings within Site Manager that would cause the login profile to be saved in a directory other that the aforementioned one. I assume that even within the Citrix environment that it will always load and save the profiles into the LoginProfiles.smr file in the .ciena_desktop/sitemanager/PROFILES/SM directory under the username that I used to log into the Citrix server, but it doesn't seem to be the case with the new installation of Site Manager.
Do you have any idea if there is a way to load/save the login profiles in a different directory?
Thanks in advance,
I did some digging and found the subject matter expert on Site Manager. We suspect you are using the Site Manager integrated into the OneControl client. If this is the case, you can continue copying existing LoginProfiles.smr files but the location within the .ciena_desktop folder has moved up one level ie. the new location is. /Users/<Citrix_username>/.ciena_desktop /PROFILES/SM. The location mentioned in your question continues to be used for the separately installed version of Site Manager.
Does this help? Hope so! Let us know
Thanks for looking into this Helen. Unfortunately that doesn’t seem to be the case here. There is no PROFILES folder directly under /.ciena_desktop (see screenshot).
If I understand in the Citrix environment this is a standalone install of Site Manager. There should be no difference between Site Manager in that environment and Site Manager running locally on your PC. Can you check in the Citrix environment that write permissions still exists on the /Users/<Citrix_username>/.ciena_desktop/sitemanager/PROFILES/SM. directory. Your creation of a test profile should have created a LoginProfiles.smr file.
I believe it is a standalone installation of Site Manager. Unfortunately, I am told that it is not possible to identify or speak with the person who performed the installation, so I am unable to verify. I have very limited access to the Citrix environment. I completely agree that there should be no difference between the Site Manager on the Citrix server and the one on my PC, and there was no difference before they installed Site Manager 11.2 and removed Site Manager 10.x.
I still have permission to write files into the /Users/ | 3500 Carling Ave. | Ottawa, Canada, K2H 8E9
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