Quest #3: Open a technical support case
Practice opening a technical support case for an issue that is not service affecting. If you don't currently have a support case, begin the process of opening a support case and instead of submitting it, return here to share feedback on the fields, initial steps, and any additional observations you may have up until actually submitting the support case. If you do have a support case to submit, complete the process and share your feedback on the new experience below.
Share your feedback completing this quest in the comments below to earn the Service Portal Quest #3 points (50).