Quest #4: Open an Equipment Request

Discussion created by hausmus Employee on Mar 21, 2018
Latest reply on Jun 27, 2018 by chelsi

Quest #4: Open an Equipment Request

Practice opening an Equipment Request (ER) to replace defective hardware. If you have don't have defective hardware, begin the process of opening an ER and instead of submitting it, return here to share feedback on the fields, initial steps, and any additional observations you may have up until actually opening an ER. If you have an ER to submit, complete the process and please share your feedback on the new experience below. 


Feedback prompts: 

  1. How easy/challenging was it to start an ER? 
  2. How easy/challenging was it to open an ER?
  3. Was it intuitive?
  4. Other feedback? (glitches, observations, suggestions, etc.) 




Share your feedback completing this quest in the comments below to earn the Service Portal Quest #4 points (50).