Quest #10: Request an update on your open cases
Locate how to request an update on the two cases you create in Quest #2: Open a case to report an outage and Quest #3: Open a technical support case. If you need an update on open cases, locate how you can update a request and come back here to share your feedback and observations on the process. If you do have an update to request on a case, share your experience and feedback on the process below.
- How easy/challenging was it to find how to request an update?
- How easy/challenging was it to request an update?
- Was it intuitive?
- Other feedback? (glitches, observations, suggestions, etc.)
Share your feedback completing this quest in the comments below to earn the Service Portal Quest #10 points (100).