I work on Technical Support cases.
Under Feed --> Send Email section, my signature is already set.
However, I need to modify the signature.
Please someone let me know, how to edit the signature in cases as I am not able to find such option.
Yes, I got email from "mycienasupport" team. They are checking it.
Hi Sumit, I'm looking into this for you and should have an update soon.
Sumit, I believe our my.ciena.com team is reaching out to directly regarding this. If you have any follow up questions, you're welcome to post them here, but I think you're in good hands with that team. Have a great evening.
Hi Heather, I haven't got any update on this yet from "mycienasupport" team. Could you please help me here.
Sure, no problem! I'll send them a nudge and check in for an update. Stay tuned.
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