AnsweredAssumed Answered

Ciena Learning Password Reset

Question asked by nevarcds on Jun 8, 2018
Latest reply on Jun 13, 2018 by hausmus

I honestly don't know where to go to get this addressed.

 

I apparently have forgotten my password for the Ciena Learning portal. When I use the password reset link and enter my email address, I receive the almost comical email response below:

 

Someone (probably you) has requested a new password for your

account on 'Ciena Learning'.

 

Unfortunately passwords can not be reset on this site,

please contact the site administrator,

 

Ciena Learning

noreply@learning.ciena.com

https://cienalearning.freshdesk.com

 

How do I reset my password?

 

Can't the accounts be linked so that I only have to remember one set of login credentials for Ciena?

 

Thank you!

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