I am in need of software upgrade for NTK555FAE5 Release 11.22
I'm not familiar with the product you are looking for, but any software releases are available through the Ciena portal if you log in.
This plug in card comes from the OME 6500 family.
Hi Anthony, Kendal is correct in that our downloads being available in my.ciena.com. However, if you're not provisioned to see them, you want to reach out to your Ciena account representative to request access or the download. If I can help you with facilitating this at all, don't hesitate to let me know.
Hi Anthony, NTK555FAE5 is Shelf Processor (SP-2 Dual CPU) card in 6500.
If the SP (Rel 11.22) in question exists in a working shelf, it is required to upgrade the software release of the shelf to a higher release, say 12.1. SP will be upgraded with the shelf.
If SP 11.22 is a spare (or new) card, you would need to insert it in a shelf (having only one SP) which already runs on a higher software release. New inserted card will automatically be upgraded provided that 1+1 SP redundancy is configured in the shelf.
For more details on software upgrade procedure, please refer to the technical document NTRN38 (Software Upgrade Procedure) of the release you want to upgrade to.
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