Why is it so difficult to reach anyone at Ciena?
Why was I required to run thru a MENSA puzzle of websites just to get here?
What happened to my Control Module destined for London, EN?
Hi David, I understand your frustration. All of our support numbers are located at: Support Contacts.
I'll reach out to your account team to inquire on the status of the Control Module and provide an update as soon as it is confirmed.
David, I received confirmation that the equipment was delivered on Friday, August 10th. I'm going to send you a direct message with additional information.
Based on the email updates, this has been resolved. Should you have any additional questions, please don't hesitate to let us know on this thread in the comments or as a new question in one of our forums. Thank you for the feedback too.
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