Ciena 311v lock up (not passing traffic), running 4.8.0, reset appears to normalize the device. Is there a fix on this? any ideas? what is the current SW release and where can I get it?
Hello Lem, please hang tight while I connect with some of our SMEs regarding your question.
I was able to retrieve some information from some of the exceptional members of Ciena's technical support team in regards to your questions:
I'm been instructed by the Ciena support team that the last general available software patch provided for 311v is SAOS 188.8.131.52. I've also been instructed that if you would like to obtain this software image and/or obtain assistance for your lock-up issue, please contact Ciena technical support.
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