It's time to celebrate, the Ciena Community is two today!! We've accomplished a lot in these couple of years and it's impossible to highlight all of the moments we've had together, but we're going to try and show you those that standout this year.
Wish the community a Happy Birthday!
We wouldn't have a celebration without a giveaway!! Comment below to wish the Ciena Community a happy second birthday and be entered to win one of five community prizes ranging from reward points and community swag.
Winners selected at random. Comment must be posted by 11:59 PM ET on Monday, May 28th. Winners will be announced on Wednesday, May 30th.
First, the numbers
This past year, it is incredible that we've had more than 1,000,000 views of content and nearly 6,000 engagements. During the year, the community created 1,000 pieces of content, posted 2,500 comments and replies, liked 2,000 times, found content correct or helpful 600 times, and viewed answered questions 200,000 times.
Second, overview of all that was new
Highlights of some of the new forums and programs introduced to the community this past year.
A place where you can ask questions, share feedback and ideas, and collaborate with other students and Ciena instructors and SMEs.
An exclusive place for Ciena customers, partners, and employees to share ideas that help you meet your organization or customer needs, make work easier, and create value.
(Note: must have a profile on my.ciena.com to join)
Customer Portal User Group
A place for users of the new Ciena service portal, my.ciena.com, to complete quests and learn the portal, ask questions, and share feedback.
I Love Acronyms
A series of discussions for members to explain the meeting of telecom one acronym at time.
This Week I Learned
52 Weeks of Learning
Our current challenge where twelve community members will win a one-year subscription to the Ciena Learning Develop Series.
Ciena Community ACE Program
A new program that recognizes passionate Ciena Community members for their contributions to the community and for being an expert.
We'll be introducing our first ACE soon, so stay tuned.
As we look at the next year, what would you like to see new in the community? What would be the most valuable to you?
Third, our most popular
A summary of most popular questions and threads throughout the community:
- Most views:
- Most likes:
- Most comments:
What content in the community has been most helpful to you or what have you found most valuable? Or, what are we missing and you'd like to see in the community?
Last but not least, and most important, our members of the year
Without all of you, we wouldn't have the incredible community that we have here... THANK YOU!
- Biggest helpers (most helpful comments, correct answers, and comments posted):
- Most validations (marked the most helpful content):
- Most connected (following the most):
- Top influencers (most connections, likes and bookmarked content):
Did we miss someone that helped you and you'd like to give them a shout out? Give them a mention in the comments.
This upcoming year, we have some big updates planned for the community and look forward to introducing you to our first Ciena Community ACEs. We hope to continue to evolve the community experience with you to further enable you to ask, share, develop, connect, learn and innovate. We appreciate everything you all bring to the community, and I look looking forward to getting know you all even more.