Need to troubleshoot the Ciena 6500 network, please share alarm troubleshooting guide
The alarms may be different depending on the software version you're running on your 6500 network - you should download the appropriate manuals from the Ciena portal (the Alarm Clearing guide is divided into two PDFs).
Surender, as Edward as stated, it will depend on the version and equipment and all document is located on our Customer Service Center portal (https://portal.ciena.com).
I did also reach out to our documentation team to see if they could help direct you to specific documentation and they've advised that you could look for the below documentation (depending on the equipment). Please also note that depending on the interface other guides may be required:
If you update your community account with your business email address, you'll be able to merge your community and portal account to have one. Please let me know if you have any questions regarding this.
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